$105.00
Make Legendary Service available anytime, anywhere! Our online courses are on demand and self-paced, allowing you to explore core service mindset concepts at your convenience.
35m Online Overview Course: Set yourself up for success with this concise, self-paced introduction to Blanchard’s Legendary Service! You will learn the core concepts at your convenience through short videos, engaging interactions, and helpful tools.
At a Glance:
- 35-minute self-paced online course
- Accessible on demand; perfect for busy professionals
- Focuses on the mindset and behaviours that drive exceptional service
- Learners gain practical insights they can apply immediately
Objectives:
- Embed a consistent service language and mindset across your organisation
- Scale high-impact learning across teams and departments
Outcomes for You:
- An understanding of the value of delivering ideal service in every interaction
- Recognition of the differences between internal and external customers
- A personal service mindset aligned with team and organisational goals
- Immediate opportunities to enhance customer and colleague interactions
